The success of Brents rests on more than locating and placing insurance. An essential part of the service is our philosophy of teamwork. Our friendly staff make it their business to understand our customers’ business, which they combine with a detailed knowledge of the UK insurance industry, kept up to date by on-going training. Their brief is to consider themselves part of your team. Firstly, we understand your needs. Then we ask the right questions. Only then do we start the selection of insurance cover. That way we can be sure that you are offered a solution that is tailored to your needs.
We maintain a carefully selected panel of insurers to ensure best value for money and financial stability and that they meet our high standards of customer care. Instead of swamping you with lots of quotations and paperwork and leaving you to trawl through it we do it for you. All we need from you is a choice from the final two or three of our recommendations. Once your choice of policy or policies is made, Brents will maintain a proactive approach, monitoring progress with you to ensure that your needs continue to be met.
You need to arrange insurance, and no matter what type of protection you are looking for, you want it to be done properly so that if you need to claim, the insurers can settle fairly and quickly.
From the outset we share the same objective. To achieve this for you we will ensure that we ask the right questions and listen carefully to your answers. This enables us to understand your circumstances and appreciate your business activities and processes so we can apply our insurance knowledge to the risks that affect you.
Our thorough understanding of you or your business enables us to provide you with advice, guidance and recommendations on how best to arrange your insurance.
Beyond the insurance policy we can also offer you help with Risk Management, Employment Law and Valuation services and prompt you to think about other factors that will help reduce the chance of an incident that could lead to a claim.
Stuart has over 35 years experience as an Insurance Broker and heads the Brents Care division. Qualified to ACII and a Chartered Insurance Broker, Stuart has previously been President of the Insurance Institute of Chelmsford & South Essex. Stuart currently sits on an advisory board with the British Insurance Brokers Association and his extensive knowledge and understanding of the Care & Social Welfare sector is highly regarded by our Care Sector clients.
Click to view my LinkedIn profileChris has over 20 years’ experience in underwriting and broking for corporate and commercial insurance clients. ACII qualified and a Chartered Insurance Broker, he is also a past President of the Insurance Institute of Chelmsford & South Essex, and its current Education Secretary. Chris looks after clients in a range of sectors but especially property owners, manufacturing and wholesaling.
Click to view my LinkedIn profileBrents and Brents Insurance are trading styles of Brents of Brentwood Limited, Registered in England under Company No. 775469, Registered office 29a Crownstreet, Brentwood, Essex, CM14 4BA.
Brents of Brentwood Limited is authorised and regulated by the Financial Services Authority under firm reference number 301027. You can check this on the Financial Services Register.
We are covered by the Financial Ombudsman Service (FOS). Please see their website www.financial-ombudsman.org.uk for details, and the ‘Complaints’ section of our Terms of Business.
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